Hitachi Group IT Performance Report 2024 (Year ended March 31, 2024)

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Contents

Basic IT Policies

• Basic IT Policies

Global Key Measures

Constructing a Digital Management Platform

• Group-wide CRM Platform
• DX - Data Utilization, Support for Decision Making
• DX - Improving the Efficiency of Work Processes
• Global Shared ERP Platform

Utilizing Generative AI

• Utilizing Generative AI (latest technology)

Restructuring IT

• IT Assets and Cost Structure Reforms
• IT-GBS & IT Service Consolidation

Global Efforts

• Enhancement of Global IT Functions
• Contributions to Regional Business Strategies in Global Areas

IT Modernization and Security

Next-Generation Architecture

• Next-Generation IT Architecture Based on Zero-Trust Security

Cloud and Edge Strategy

• Making IT Assets More Lightweight via the Cloud, and Adopting Edge Computing

Security Enhancements

• Enhancing Security through the Provision of Device Sets

IT Governance

IT Rules and Standards

• Establishing IT Rules and Standards

Initiatives to Enhance IT Controls

• Thorough Compliance with IT Controls

IT-BCP

• IT-BCP: Supporting Business Continuity through IT

IT-PMI

• Promoting Global IT-PMI

Environment and Talent Management

Environmental Initiatives

• Environmental Activities

Organizational Structure for Promoting DX

• Organizational Structure for Promoting DX

Personnel Management

• Global IT Human Resources Management